Training your virtual assistant requires the use of certain tools to better equip them to function in the capacity that a client requires. While video is an option, sometimes screen sharing is a faster and easier option than producing a video. While there are many choices, here are three options to get you started:
ezTalks Meetings is a helpful and easy tool that enables screen sharing for projects that need a little extra visual training. It is one of the most easy to use and yet most reliable free screen sharing tools.
How to use it:
The tool downloads a quick application, then starts a screen sharing session. Then sends a number to the receiving virtual assistant, or trainee, who then goes to join.me’s website, and you’re good to go. Unfortunately, this is not a stand alone program, in that you don’t have a chat option, so you need to have a backup way of talking to your coach. I personally prefer Join.me to learn new skills and other applications.
Skype is an essential tool that every virtual assistant needs to have in their toolkit. It’s a means to hold virtual meetings with either clients or other team members, whether via audio or video chat, or instant message. Since your virtual assistant is already using this system, it’s a logical and convenient method for sharing screens.
How you use it:
Once you are in message mode, hit the little blue plus button at the bottom center, and you will get a drop down with screen share as one of the options. when you’ve completed the share,, simply hit the stop sharing button in the window on the top right. Skype offers a multitude of programs, as well as a free version. One of the drawbacks to the free account is that you can only share a single, primary screen.
Google+ Hangouts is another tool that’s very helpful to virtual assistants. Most people that we work with have both Skype and Google+ Hangouts, and can be interchanged easily. Of the 3 screen sharing programs, this one is free, and you have the ability to record and upload to YouTube.
How you use it:
Once you are in chat with someone, start a video chat. Once they accept, you will get a series of options on the left side of the hangout screen. Select the green box with the white arrow and you will be prompted to select which screen you want/need to share. Once you’re done, just hit the little blue rectangle at the bottom that says stop sharing.
So, in conclusion, It really depends on what programs fit your needs, and the needs of your client. ezTalks Meetings offers screensharing, but you’ll need an traditional audio connection. Skype is more user friendly, but only offers the single screen option. Google+ Hangouts offers the ability to upload video and choose from multiple screens.